Privacy Policy

1. Who we are

Foremost Care UK Ltd
22 Cannon Hill
Southgate
London
N14 6LG

Email: info@fmcareuk.com

Foremost Care UK Ltd is a UK-based care provider operating in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable healthcare and safeguarding regulations.

ICO Registration Number: ICO ZA494512

2. Information we may collect

We may collect and process the following types of information:

Information you provide directly

• Name

• Email address

• Telephone number

• Address

• Enquiry details submitted through contact forms

• Recruitment and job application information

Information relating to care services

Where applicable, we may process:

• Health information

• Care requirements

• Emergency contact details

• Safeguarding-related information

• Service delivery records

Website and technical information

When using our website, we may collect:

• IP address

• Browser type and device information

• Website usage data

• Cookies and analytics information

3. How we use your information

We use personal information to:

• Respond to enquiries

• Deliver care and support services

• Manage recruitment processes

• Maintain service quality and safety

• Meet legal and regulatory obligations

• Improve our website and user experience

• Communicate important updates

We only process personal data where we have a lawful basis to do so.

4. Special category data

As a care provider, we may process special category data, including health-related information, where necessary for:

• The provision of health or social care

• Safeguarding

• Legal and regulatory compliance

• Employment obligations

Such information is handled securely and confidentially.

5. Data sharing

We may share information where necessary with:

• Healthcare professionals

• Local authorities

• Regulatory bodies (including CQC)

• Payroll, HR, or IT service providers

• Emergency services

• Legal or professional advisers

We do not sell personal information to third parties.

6. Data security

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.

These measures may include:

• Secure digital systems

• Restricted staff access

• Password protection and encryption

• Staff training and confidentiality procedures

• Secure document storage and disposal

7. Data retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, safeguarding, regulatory, and operational requirements.

8. Cookies and analytics

Our website may use cookies and analytics tools, including services such as Google Analytics, to help us understand website usage and improve performance.

You can control cookie preferences through your browser settings or cookie consent tools where available.

9. Your Rights

Under UK GDPR, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of information where applicable

• Restrict or object to processing

• Withdraw consent where consent is relied upon

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact:
info@fmcareuk.com

10. Third-party links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

11. Updates to this policy

We may update this Privacy Policy from time to time to reflect legal, operational, or website changes. The latest version will always be available on our website.